FAQ

It is important to know at EasyDrugCard.com we are NOT a pharmacy and we do NOT sell drugs – we leave that up to the professional pharmacies. We provide free prescription drug discount cards to individuals and groups and utilize one of the nation’s largest discount prescription networks in the industry that provide deeper discounts than our competitors. EVERYONE is Eligible to use our card! We operate our business with integrity we are committed to providing the best in customer service. Don’t just take our word for it – be sure to read through our customer testimonials, and you’ll see why we are the best in the business!

If you have lost your insurance coverage, please visit our information page.

 

How do I get an Easy Drug Card?

We have made it easy to get your card. You can print a card directly to a printer or download it to your mobile device.  We can also text it to your phone or email it to you (we do NOT retain your email).

 

How do I use my Easy Drug Card?

Simply print out your card on your printer and cut it to fit in your purse or wallet. Present your card with your prescriptions to the pharmacy. The card has allmthe information the pharmacist requires to process your prescription electronically and apply your discount. Your Easy Drug Card is a non-insurance discount drug card that provides substantial savings for anyone looking to minimize their prescription drug expenses.

 

Can I use this card WITH my insurance?     

Unfortunately, you cannot use both cards together. However, ask the pharmacist to price all your prescriptions using our card and your insurance card, then select the one that provides the lowest out-of-pocket cost to you. Our card quite often provides deeper discounts than many insurance plans. (See next question).

Although you or your employer pay for insurance through your premiums, you do not need to use your insurance every time you fill your prescriptions. Most insurance comes with high deductibles and copayments that require you to pay a large portion of the medication costs. If you have a high deductible, like $5,000, you are responsible for paying the first $5,000 of your healthcare cost before your insurance kicks in. If you have a $50 copay on generic drugs, you are responsible for paying the first $50 of any generic medication you purchase at your pharmacy.

For example, if your generic medication costs $79.00, you would be responsible for paying your full copay of $50 while your insurance pays the remaining $29. Your copay is a cap. Any charges above your copay are the responsibility of your insurance company. But if your medication costs $39, you pay the full cost. Your insurance pays nothing.

If you use our card, though, you may be able to get the medication for less than either the $39 or $50 listed above. While your insurance caps your costs, it may not actually get you the lowest possible price for your medication.

 

What type of discount can I expect?

This program offers up to 80% savings on select generics and up to 15% savings on select name brand prescriptions. Discounts may vary between pharmacies depending on the type of prescription (brand or generic) and the location of the specific pharmacy. However, you ALWAYS get the best price! Whether the lowest discount price is the EasyDrugCard’s price, your insurance program’s copayment price, or the pharmacy’s already discounted price, you are GUARANTEED to receive the LOWEST price available!

There are some instances where no discount is available. These typically include already deeply discounted drugs, such as the limited drugs available for $4 at select pharmacies, and cases when the pharmacy’s everyday low price is actually lower than the card’s.

You can use our  Drug Price Lookup tool to check the price of your medications at a pharmacy near you.

 

Which pharmacies can I go to?

We have over 60,000 participating pharmacies in our discount network. These include most large chain stores, including Walgreens, CVS, Rite-Aid, Safeway, Target, as well as local neighborhood pharmacies nationwide.  Our card is accepted at all major pharmacy chains. Find a Participating Pharmacy near you with our Pharmacy Locator tool.

 

How much does this program cost me?

This is a completely FREE program and is available to everyone  – no exceptions! There is no sign up or application fee to join the EasyDrugCard program. Our free card is made possible through the support of our participating pharmacies.

 

Are there any exclusions to using my card?

 No. This is NOT insurance. There are NO pre-existing conditions, NO claim forms, NO background health checks, and NO maximum benefit limitations.  Unlike insurance, there are no “refill too soon”, “drug not covered”, or “prior authorization required” rejections.

 

How many days early can I fill a prescription?

If you’re using EasyDrugCard, you can fill a prescription early at any pharmacy for the same medication even if you still have a supply of medication on hand. That’s the benefit of using our discount drug card – there are no restrictions or refill too soon limitations.

If you lost, accidentally destroyed, misplaced, or you simply would like to get an additional supply of your medication before you consumed it all, you can get another prescription from your physician’s office to replace it.

Note that your doctor cannot write you a prescription for an indefinite amount of time. Even if you have 100 refills on your prescription, you will only be able to refill the prescription for up to 18 months (or 1 year, depending on the medication) from the day it was brought to the pharmacy.

This limit is for your protection. A good medical practice will insist on seeing you for an evaluation prior to writing you another prescription.

However, prescriptions can be written to avoid unnecessary trips to the pharmacy and you can pick up these refills as early as you like when you use EasyDrugCard. If you have a long-term condition that requires a daily maintenance medication, like high cholesterol for instance, your doctor can write you a prescription for 90-days on each fill. This way, a prescription for 90-days with 3 refills will provide you with enough medication to last you a full year.

In addition, pharmacists may use their professional judgement to determine whether the prescription should still be used. If you have a prescription for an antibiotic because you had an infection 6 months ago, you should consult your doctor before getting it filled or refilled. You may need a completely different medication to treat your new infection.

There are filling restrictions on schedule II controlled substances regardless of whether you are using insurance or a discount drug card. According to the U.S. Department of Justice Drug Enforcement Administration website.

“Prescriptions for schedule II controlled substances cannot be refilled. A new prescription must be issued. Prescriptions for schedules III and IV controlled substances may be refilled up to five times in six months. Prescriptions for schedule V controlled substances may be refilled as authorized by the practitioner.”

Schedule II controlled substances are highly regulated to prevent abuse or harm and have reporting requirements to the DEA by pharmacies. Examples of Schedule II narcotics include: hydromorphone (Dilaudid), methadone (Dolophine), meperidine (Demerol), oxycodone (OxyContin, Percocet), and fentanyl (Sublimaze, Duragesic).  Other Schedule II narcotics include: morphine, opium, and codeine.

Remember, when using EasyDrugCard’s prescription drug discount card, there are normally no limitations or restrictions on when you have to get your refills.

 

Can I fill my prescription at a different pharmacy?

Filling new prescriptions at different pharmacies or different chains can be very economical when looking for the best price, but be cautious as there might be the possibility of a severe drug-to-drug interaction if your new pharmacy is not aware of all the medications you take.

If you have refills at one pharmacy you will need to get them transferred in order to get the refill from the new pharmacy. The process is easy.

 Call or visit the pharmacy you want to transfer your prescriptions to and tell your new pharmacy that you want to transfer your prescriptions. Give them the name, strength, and prescription number of each of the prescriptions you want to transfer and provide the phone number of your old pharmacy so your new pharmacy can call to transfer your prescriptions on your behalf.

Note that prescriptions for Schedule II controlled substances cannot be transferred, and prescriptions for Schedule III, IV, and V controlled substances can only be transferred once. This includes medications like Ambien, Xanax, and Tylenol with codeine.

Next, give the new pharmacy your information, including: your name, your date of birth, address, and telephone number. You may also want to provide your new pharmacy with a list of allergies you may have, your doctor’s name and phone number, a current list of medications you take, and your current insurance information if you are insured.

Ask your pharmacist when they expect to receive your transferred prescriptions. Depending on how many prescriptions you have, it may take a day or two for the transfer. Call your physician’s office if you need a new prescription and provide them the name and phone number of your new pharmacy.

Note that you do not need to transfer your prescriptions if you are getting a refill from a pharmacy within a chain, like Walgreens or CVS. Every Walgreens or CVS can access your profile from any of their store locations nationwide.

If you do not have refills left on your prescription or you have a new prescription, using EasyDrugCard is as simple as taking your new prescription to a new pharmacy, showing your card, and having them fill it as usual.

 

Get your card today!

 

Can I call in a prescription?

While you can’t call in your own prescriptions, your doctor can call or email them in for you. Simply tell your doctor which pharmacy you prefer. They can usually find the pharmacy in their system and send the prescription directly. All you need to do, then, is show up to pick it up with your EasyDrugCard in hand.

The only time you cannot have a prescription called in is when it is a controlled substance. Your doctor should know which drugs this applies you and let you know that you need to hand carry your prescription in if you want to get it filled.

 

Can a pharmacist refuse to fill my prescription?

There are very few legitimate reasons for a pharmacist to refuse to fill a prescription. However, some do exist.

 A pharmacist can refuse to fill a valid, on-time, prescription if doing so would harm the patient. The pharmacist should give you a very specific rationale and explain why they believe filling the prescription may put you in harms way.  Pharmacies used software that warns the pharmacist of potentially harmful drug-to-drug interactions, allergies, or unusually high dosages not normally applied to certain medications. This may impact whether or not a prescription is considered safe. Contact your doctor with questions you have about your medications and any potential interactions. Be sure to inform your doctor of all medications you are taking.

A refusal to fill a prescription may occur because of the pharmacy’s policies or due to the pharmacist’s professional discretion. Sometimes, because of drug wholesaler rationing, the amount of controlled medications required to fill a prescription simply isn’t available.

Some pharmacists are instructed to tell the patient they are out of a certain controlled substance, like pain medication, if they suspect abuse.

 If you have a disability, the failure of the pharmacist to fill your valid, on time, control medications prescription is a violation of your civil rights under the Americans with Disabilities Act. You may file a complaint here.

More often than not, the pharmacist has a legitimate reason for refusing to fill your prescription. However, if you do not agree with the pharmacist’s reasoning, you should complain to the corporate office or visit their website.